UNBRIDLED

Broker Feedback:

See attached - Charter Guest Feedback:

YOUR BOAT
Cleanliness - Excellent
Comfort - Excellent
Amenities - Excellent

YOUR CREW
Politeness and friendliness - Excellent
Level of accommodation - Excellent
Did the crew "go the extra mile"? - Yes

FOOD AND DRINKS
Quality of your meals - Excellent
Quality of your drinks - Excellent
Variety of food and drinks - Excellent
How well were your culinary desires met? - 5 / 5

ACTIVITIES
Variety of onboard activities - Excellent
Variety of offshore activities - Excellent
Safety of activities - Excellent
Please rate your overall satisfaction with the activities throughout your charter - 5 / 5

What did you like the most? What needs to be improved? - The crew was amazing, food was amazing. 

Broker Feedback:

My clients had such an amazing time!! The main charter, X, completed a formal review as did another guest on board. I have attached both reviews as a pdf below. 

This was my second booking on Unbridled and the first guests back in December were just as happy. I will absolutely continue to offer Unbridled to my clients, plus you and Rod are great to work with:)

Guest One:

● So overall, how would you rate the charter? 5 
● Boat Layout?  5 
●Were your cabins comfortable? Yes 
●Was the yacht exterior spacious and comfortable? Yes 
●Was there enough shade? Yes 
●Cleanliness? 5 
●Was the yacht clean and well-maintained? Yes 
●Location? 5 
●Crew? 5 
● How would you describe your Captain and crew? 
AMAZING!!!! Knowledgeable, safety first, great attitudes, great Captain, 
Daphne, Jazz and Esha were all SO good at everything they did. The Chef D 
was truly amazing - the food was great, but the fact he could deliver it at 
once for 8 people was impressive. They were all smiling every day at every 
thing! They made the trip what it was! So impressed. 
●And last but not least, the food? 5 
●Tell us about your meals. 
WOW. I am a pescatarian and the chef was very accommodating and my 
meals were as good as anyone’s!! He really delivered. The sushi night was 
truly amazing!!! Really enjoyed his food! 
● Great! Now, do you remember what you liked best about this trip? EVERYTHING!!!!!!! 
● And what did you like the least about this trip? It ended too soon. 
●Thank you. Please tell us how did you find the pace and the itinerary of your 
vacation? Great - loved moving around every day and loved that we were anchored away from 
the land, tourists, etc. We were in our own world. 
●Would you charter this yacht again? If not, please explain:  YES for sure!!!!! 
●Good to know. If you have any additional comments please type them here: Give all of our great feedback to the crew!!!!!!

Guest Two:

● So overall, how would you rate the charter? 5 
● Boat Layout? 5 
● Were your cabins comfortable? Yes 
● Was the yacht exterior spacious and comfortable? Yes 
● Was there enough shade? Yes 
● Cleanliness? 5 
● Was the yacht clean and well-maintained? Yes 
● Location? 5 
● Crew? 5 
● How would you describe your Captain and crew? 
The crew was exceptional, always greeting you with a smile, very courteous, 
friendly, and always looking out for our every need. The captain and chief 
stew are very knowledgeable and experienced. They managed the other 
younger crew members very well so we always felt like we had someone 
there looking out for us no matter the day or time. 
● And last but not least, the food? 5 
● Tell us about your meals. 
All 8 of us can't stop talking about the food. There wasn't one meal we would 
have changed. A great variety of menu items, 3 meals a day, plus cocktail 
hours. The food was always fresh, so well prepared and delicious. We had a 
theme every night and the meals reflected the occasion. We had one 
vegetarian and the chef went above and beyond to prepare special meals for 
her. We loved the meals so much that we took the menus with us in hopes 
that we can recreate at least one of the spectacular meals. 
● Great! Now, do you remember what you liked best about this trip? 
The ease of it all has impressed all of us so much. There is always some anxiety 
around traveling with a group. Not knowing how everyone will get along, how to 
interact with the crew, will the accommodations be acceptable to everyone. From the 
beginning, Captain Marx was at the airport to greet us and get us to the yacht. No 
waiting, no hassle. Once we got on board we were greeted by the rest of the crew who 
showed us to our cabin to get situated. It did help to have the cabins assigned before 
boarding. Then we were shown around the yacht and once everyone was on board he 
debriefed us on where we would go first and what activities would be available. He did 
this everyday so we had something to look forward to. The yacht was spacious that 
each person could find a great resting spot or we could all get together in the lounge 
area for cocktails and conversation. We all looked forward to the outstanding meals 
together, breakfast, lunch and dinner, all 5 star. Nothing was forced, very relaxing but 
at the same time plenty of activity if you wanted it. Jet Skiing and diving was as much 
of a hit as lounging in the floating chairs with a cocktail. The water was the perfect 
temperature, views of the islands eye candy, the huge tarpon at night at the back of 
the boat fascinating, and a very large barracuda that decided to visit was special. The 
destinations such as the Baths Virgin Gorda, Saba Rock, St John, Jost an Dyke, and 
the others we visited in BVI just amazing. It's hard to say what we liked best because it 
was all the BEST. 
● And what did you like the least about this trip? Having to leave... 
● Thank you. Please tell us how did you find the pace and the itinerary of your 
vacation? It worked out very well. Captain left it open to change in case weather or some other 
unforeseen issue arose so we all just went with it. No stress. 
●  Would you charter this yacht again? If not, please explain: Yes absolutely 

Guest One:

Dear Daphne, Robert, Jo, Arthur & Chef D'Andre,

You all are an incredible Crew! Thank you for a wonderful experience. From the moment we stopped on board we felt at home. ❤︎ 
The food was so amazing that we never wanted to leave the boat. Every meal was a highlight but the themed dinners were next level. Our favorite was the Japanese night and it fit right in with our Mahjong Game nights. :) And of course the disco night we will remember forever, especially X in his shirtless costume!

We have been fortunate enough to charter yachts before, but to date, this was the warmest, most welcoming, and best crew we have ever experienced. Your kindness, attention to detail, sense of fun and ability to make us feel cared for is truly remarkable. 

Thank you for giving us a week filled with joy, friendship, meaningful conversations and memories! You will be carried in our hearts! ❤︎ 

With Love and Appreciation ❤︎❤︎❤︎

Guest Two:

Dear Robert, Daphne, Jo, Arthur & Deandre,

Thank you for an absolutely WONDERFUL week on UNBRIDLED.

You brought our families so much joy. The food was amazing - thank you D'Andre! We were so spoiled and didn't want to leave the boat to eat. 

Arthur - thank you for getting our kids "hooked" on fishing and guiding us on the incredible water activities.

Daphne + Jo, thank you for the exceptional hospitality - from theme nights to cozy rooms, cocktails, and warm smiles - you made our time on UNBRIDLED very special. 

And Captain Robert, thank you for steering us along a wonderful adventure with lots of laughs and joy along the way. 

You are the BEST! ❤︎

Everything was fantastic. They would definitely see us again. Their hospitality and attention to detail is next to none.

We're thinking of our next charter already! Looking forward to filing out the review. The UNBRIDLED Crew if top notch. Extremely professional, but we always felt comfortable and able to check all the boxes with a team 100% committed to our enjoyment and safety. Thank you again.

Broker Questionnare:

Were the accommodations and general condition of the yacht satisfactory for your charter party?
Unbridled is an older vessel that has been well maintained and refreshed. Staterooms were in good shape, the forward 4th stateroom was a little difficult to utilize.

Was the crew cordial, accommodating and professional?
The crew was amazing. Capt Robert and his wife Daphne are consummate professionals, very experienced and worked hard to make sure the the experience was a trip of a lifetime. They are supported by Arthur (dive master) and Joe (Joann), 2 very capable crew members. D'Andre is an amazing chef with our entire party discussing his culinary skills at every meal.

How would you describe the quality of the meals prepared and served on board?
As referenced above, D'Andre is world class and every meal was a wonderful experience, helped along by great service from Joe and Daphne. Seamless and natural. The theme nights were well done and lots of effort put in to make each night special. 

Did your charter experience meet or exceed your expectations?
Exceeded all of our expectations.

Broker Feedback: 

Very grateful all was smooth! Won’t hesitate to book again for sure! 

And the yacht gave my client’s daughter who they say danced her heart out as the crew set up a disco ball on the flybridge every night - the “Top Banana Award” for most adorable charter guest!! So adorable. - Just precious
​
From the client:

Service/Crew - Excellent
Amenities - Excellent
Food - Excellent
Itinerary - Excellent
Overall experience - Excellent

We are having a great trip so far! Crew are wonderful (like the old days…) … and the chef is outstanding!! I want to steal him away!!! Boat is older but well maintained. And service is first class. It is a casual environment which makes it very easy for us with X’s two children.

Guest One:
A memory for a lifetime prayers for health joy for all of you. We will all miss you... you have become our family. Praying blessings over you as we travel home today. Stay safe as you travel the world and do what you do best. All of you deserve all the happiness!

Guest Two:
Amazing, awesome trip of a lifetime! Captain and crew went way above and beyond in seeing to our every need.

Guest Three:
I have to say that the second trip on Unbridled was AGAIN a trip of a lifetime! Cannot say enough about how the crew made all of our dreams come true again!! You all are the THE BEST, THANK YOU.

Guest Four:
A huge thank you to the whole crew! This trip exceeded our expectations by far. A memory for a lifetime. Prayers for health and joy for all of you, we will miss you.

Guest Five:
Unbelievable! Amazing! Perfect! Could not have asked for a better more perfect experience! Thank y'all so very much for all that you did for us. Your hospitality, professionalism and fun shone through each and every day. And Wayne was indeed with us in spirit and I thank you for honoring him in all the ways you did. Thank you! We will be back!

Guest One:

Best trip ever. Crew was so much fun. Their knowledge & experience made us feel so safe. 

Our every need was met & more. Can't leave your room without Vera (our fairy) making your bed all clean & suit ready, before dry. 

Daphne is our mixologist & such a great person. 

Craig & Robert the best, always alert safety.

If I get to do this again, I won't go without the crew & ship!

Guest two:

The crew on UNBRIDLED is top-notch. Every need met, the incredible service unmatched.

We truly enjoyed every minute of this trip and already thinking about our next trip on this amazingly beautiful boat.

Each member of this crew has our hearts , and we loved getting to know each of them.

Captain Robert and his expert driving and always keeping safety a # 1 priority. He also has great dance skills.

Daphne always had a smile on her face and thought of every special touch with theme nights, creating an amazing video to leave with, and mixing up the best drinks. 

Craig always brought the fun energy, and always was there to lend a hand with a smile.

Vera, our little clean up "fairy" kept everything so tidy and neat. We literally didn't have to lift a finger on this relaxing vacation. 

Finally let's talk about "D" and his cooking skills. Thanks for the 10 lbs. extra we are all leaving with. Your cooking is truly an artform and we loved everything! 

Thank you UNBRIDLED crew for a trip of a lifetime. 

We are truly grateful!

Guest three:

Thanks so much for a trip of a lifetime. The crew could not have been more accommodating to make sure every detail was taken care of.

Robert is such a great Captain & safety always first. 

D' was the best & food fantastic. 

Thanks also to Vera, Daphne & Craig. You all are absolutely the best. 

Daphne is a fabulous mixologist & had a special drink for us on every return.

Vera was awesome in her attention to every detail in our stateroom & had our laundry & wet bathing suits & sheets dried & folded neatly on our beds every evening. 

Craig took such good care of us on every excursion & handled every task with ease. 

Robert, I enjoyed sitting next to you at every part of the excursion. You are a land of knowledge with so much experience & I learned a ton from you to help me when I get home docking my boat.

Thanks again for the entire crew who made this so special.

UNBRIDLED crew, 

Thank you for the incredible journey!

Even though the weather did not participate for the week we still had a fabulous time.

We will definitely miss the drinks and hand towels that we received each time when returning to the boat. 

We also enjoyed D's cooking and I know X would love to bring back his burritos.

Many thanks.
 

Guest One:
Thank you so much for answering the call and taking us on an amazing trip that has made a lifetime of memories! Your care, thoughtfulness, and attention with the special effects for our primary passenger were awesome. Your time and attention are so much appreciated. Our excursions were just as memorable, great time for all, with a crew that “made” it that way! Truly thank you for making the most out of a unique trip that is the best one ever! Hope to be able to see all soon!

Guest Two:
You made the best trip ever, thank you so much. I loved seeing the cats, snorkeling, and feeding the iguanas. Again, thank you so much!!

Guest Three:
We cannot thank you enough for the excellent service we received from all of you while we were on board. The food was delicious Raf! We so appreciated the exceptional attention Daphne and Vera provided us making everything so special. Loved all the drinks you made every day for us Daphne! Thank you Captain Robert for the safe journey and to James for taking us on our excursions… and the snorkel dive you made looking for a phone. Thank you again for making our week so lovely and enjoyable!

Dear UNBRIDLED,

From the moment we first stepped on board we felt welcome and treated as special guests. The crew was always available, helpful and paying attention to the smallest of details. Every meal was a 5 star experience from the table & dinning décor to the dessert and everything in between. 

We appreciated how well Captain Robert communicated with us about each day and was always focused on our amazing experience. 

Daphne took extra care of getting to know each of us personally, executing perfect themes from cocktails to décor. 

Vera, James & Chef Rafael also went above and beyond to ensure it was a first class experience. 

Thank you for these lifetime memories!

To the crew of UNBRIDLED

Thank you for all you did for us and making us feel welcomed and like part of the family :)

We will leave here feeling like we have made new friends and hope to see you all again someday.

Daphne, Vera and Raf, kept us well taken care of with a smile and everyday felt like a feast! Special thanks to James for the amazing dive and snorkeling spots across the islands and making us feel safe in the water at all times. 

Captain Rob thank you for taking us to amazing locations across the Exumas.

We will miss you all!

Wishing you sunny skies and calm seas.

Guest one:

Thank you all SOOOO much!

This vacation was so incredible because of the crew. We had so much fun and we don't want to go home.

We probably drank 100 gallons of Bay Breezes thanks to Daphne + Vera, we have a new favor drink now. 

We had an amazing time on all the beaches we went to, especially the beach picnic day. 

We see how much work it is to put that all together so thank you all for making it happen.

D - you are insane at what you do. Truly no words can sum up how delicious every meal was. Thank you!!! 

Cap and Craig thanks for always making sure we had the island and all of the toys available, we had so much fun every day...and X promises to use the jet ski properly next time ;)

You all made this week so special and you all feel like family now. If you are ever in Colorado please let us know, we would love to see you.

Until next time! Hope it's not too long. 

Guest two:

Wonderful!

We can't express how happy this vacation on UNBRIDLED made us. Everything was perfect.

The crew especially fantastic. They worked so hard day and night to provide us with incredible service. No details were overlooked and they made us feel like family. 

The chef is so talented and every meal was superb.

There was pots of fun things to do and even doing nothing at all was wonderful.

I wish everyone could enjoy the experience we had on this trip. 

We could not be more grateful for the opportunity and hope one day we will be able to return to this slice of paradise.

Thank you for a wonderful trip!

Guest three:

We have been blessed to be on this gorgeous vessel more than once & it never disappoints. This week has superseded them all!

The crew of Capt. Robert & his lovely bride Daphne, Craig, Vera & last but not least, D' Andre (Best chef ever) & he's only 29!!! WHAT?

We absolutely had a BLAST. The weather, meals, water sports & specialty cocktails were fantastic!

Till we see you again UNBRIDLED & crew...

Thanks for everything.

Guest one:

To the best crew ever, 

A little message for the most special week of a lifetime. I echo all that is said below.

We will miss you all and are so grateful for making this the week of a lifetime! 

Daphne & Vera for making an extremely difficult job look effortless, and making me feel so at home.

James for saving me from the shark!

Raph for cooking the best food of y life!

Especially the fish! 

And Robert for making it all happen. The Rock!

Love

Guest two:

Dear UNBRIDLED crew, 

First of all you saved our holiday. You were there to scoop us up...so for that we are grateful.

Your enthusiasm and love for your work showed throughout.

Daphne & Vera such a joy to see your beautiful smiling face every breakfast, lunch & dinner.

Robert thank you for your expert boating skills and keeping everyone safe and sound. 

James for your knowledge of the area and making each activity so much fun.

And last but not least Raphael for all your meals... Truly the most extraordinary food we have ever had the joy of eating on any boat anywhere in the world. 

Wow what a holiday...a massive huge thank you to all you for making the week so joyful.

Hi Rod and Captain Clifford,

The xxx family and their guests had a fabulous time aboard UNBRIDLED and could not say enough good things about Captain Clifford, the crew in general and also the chef. He is so happy with the service he is sending a 25% gratuity for the crew!!!

He said the trip turned out better than they expected… and said the boat was good and the crew were phenomenal. The Chef is of the chart!

He said the weather wasn’t the best but not too bad either and said Clifford was great at finding little bays with calm waters… and that the crew made his friend’s wedding on board beautiful.

Thank you to all the crew and the Owner for helping to make the switch to St. Maarten from VI workable for this group, and REALLY thank you Clifford and all your crew for knocking this charter out of the park!!! 😊
 

Hi Clifford and your stellar crew, 

I had a wonderful conversation with Mr. and Mrs. yesterday. They were absolutely thrilled with their trip on Unbridled. I think that you set the trip off to a great start by meeting them at the airport; they commented that this set the tone for the exemplary service provided by all of the crew throughout the charter. They LOVED the food, the relaxed ambiance, and the dedication of the crew. They were very grateful for all of the watersports time, noting that the fly board and Hannah learning to wakeboard were a couple of the many highlights. Everything onboard was perfect! They really enjoyed the camaraderie of the crew and how “hands on” you are as a captain. 

Thanks for taking such wonderful care of them. You all hit it out of the ballpark for this family!

Thank you for sending this little questionnaire, I’m pleased to respond as follow:

1. How was your experience working with Captain Clifford?
My overall experience was great, at the beginning he was a little quiet with the preference sheet and getting back to the client with suggested itinerary but he then stepped up and addressed everything needed. My client really loved him, the stewardess and the chef. Had nothing but amazing things to say back to me.
2. How was your clients overall experience with the yacht?
The entire family was extremely pleased, they said will do another trip onboard of UNBRIDDLED but this time in the Caribbean. The primary heavily addressed they had the best time and trip of their lives. The chef was unbelievable, with variety of dishes everyday, the stew went on and beyond for them as well as the Capt. Clifford pleasing them on every move.
3. How was your clients experience with the crew?
AMAZING, A+++++++!!!!!!
4. How was your experience working with the CA?
My Overall experience with Rod was outstanding, he is hands on top of his game, very responsive on everything I needed.
5. Would you recommend Unbridled in the future?
Absolutely, to all clients looking for a yacht in the Bahamas / Caribbean area.

It was a pleasure working with you. Many thanks for everything.

The week has exceeded all our expectations! 

A magical week, on a magical boat, with a magical crew and full of magical experiences and memories!

None of this could have happened without the attention, patience and humor and an amazing crew!!

Thanks again

To our UNBRIDLED family,

We truly can't express how we feel about this wonderful adventure with you guys. From the moment we stepped aboard, you took care of our every need - even before we needed it!

Phil, you were such a calming presence, especially for this 

It was a pleasure working with you. Many thanks for everything.
 

Thank you! Thank you! We had such a great week onboard UNBRIDLED. You all treated us royally.

We made so many great memories - X will never forget the epic treasure hunt & Pirate Jack. 

Everything was top notch - fantastic food, great service - wonderful crew! 

We'll miss you.

Thanks again.

Love

Captain and Crew,

I realize I didn't draw a picture and that my thank-you card isn't as cute, but I hope you know how much I appreciate what each one of you did the past week! Thank you so much for helping with X, preparing and cleaning everything for us and providing us with an amazing experience. I also really appreciate you all letting me eat with you and treating me both like a guest and a member of the crew.

The past week has ben great and I can't wait to look back at the pictures and share stories with my family and friends! Thank you for all of your hard work! Have a great Thanksgiving!